Stay ahead with cutting-edge research on ethical feedback collection, trauma-informed design, and implementation strategies from leading experts in vulnerable population services.
Data is only as powerful as the culture behind it. This guide outlines the three pillars of data-driven leadership: direct accountability, ease of use, and staying in dialogue with your patients and providers
High-stress audits from TJC or CARF don't have to be a quarterly crisis. Learn how automated feedback systems reduce administrative data entry by 70%, allowing your compliance reports to stay...
Burnout is rarely caused by one bad day. It grows in cultures where overwork is rewarded, honesty is punished, and emotional labor is treated as limitless — and leaders shape that culture every day.
Workshops, apps, and self-care reminders don't change the environment people return to every morning. And that environment is the main contribution to burnout.
Burnout doesn't arrive without warning. It follows a pattern — and organizations that learn to see it early stop losing their best people to silence.
The nonprofit sector measures success in numbers. But the people doing the work are exhausted, emotionally drained, and leaving in record numbers — and that tells a different story.
Your surveys aren't giving you useful insights because of hidden biases and confusing questions but these research-backed fixes from Pulse For Good will help you finally get the clear, actionable...
Below is a comprehensive FAQ covering 20 common questions organizations ask when evaluating Pulse For Good.
Your feedback has a story, our AI helps you hear it. At Pulse For Good, we built an AI that transforms raw feedback into insights you can feel. It reads emotion, detects trends, filters out noise, and...
Pulse for Good CEO Blake Kohler, Marc Weaver, and Remington Rainey wrote a book on the importance of feedback and phycological safety in behavioral health, and human resource centers. After 10 years...
When you truly listen to others, trust is built, and relationships grow. Change is made and everyone benefits. "Feedback is to improve the work, not to tear you down." - Candid
When feedback gets lost in a pile of papers, nobody wins. That’s what health centers experienced with traditional surveys—patients hesitated, staff struggled, and valuable insights went unread. Pulse...
Discover how behavioral health care is evolving through the power of patient feedback. Learn why listening and responding to patients is key to building trust, improving care and empowering both...
Burnout is a growing reality for healthcare and service workers stretched thin by high demands and low support, often leaving them feeling ineffective and exhausted. Learn how Pulse For Good can ease...
Excessive risk aversion in human services can lead to missed opportunities, stagnation, and harm to those we aim to help by delaying critical interventions and stifling innovation. By embracing...
Negative feedback isn’t just a challenge—it’s a chance to innovate and grow. For nonprofits, complaints and critiques highlight unmet needs and inefficiencies, offering valuable insights to improve...
Manual surveys involve time-consuming steps like administration, data entry, cleaning, and analysis, often leading to errors and delays. Automated kiosks streamline this process, providing real-time...
Learn how leveraging feedback can boost survey response rates. This article explores strategies like creating a feedback loop, personalizing the survey experience, enhancing accessibility, building...
Collecting feedback is vital for understanding client needs and improving services. However, achieving high survey response rates can be challenging. By effectively using the feedback collected,...
Discover strategies to increase survey response rates using anonymous kiosks. This comprehensive guide covers strategic placement, user-friendly design, effective survey crafting, incentivizing...
Learn how to increase survey response rates using anonymous kiosks in this comprehensive guide. Discover strategies for strategic placement, user-friendly design, effective survey crafting,...
Explore the common pitfalls of feedback loops in social impact initiatives and learn strategies to overcome them. This article delves into issues such as selection bias, feedback fatigue, and poor...
Discover the transformative power of feedback loops in social impact initiatives. This article explores how structured processes of collecting and analyzing feedback can inform decision-making,...
Discover the transformative power of feedback loops in social impact initiatives. This article explores how structured processes of collecting and analyzing feedback can inform decision-making,...
Discover strategies for nonprofit leaders and advocates to navigate mental health challenges. This article explores the importance of self-care, seeking support, setting boundaries, fostering a...
Explore the crucial distinction between self-imposed and unavoidable vulnerability, and how understanding this difference is essential for supporting homeless populations effectively. This article...
Explore how organizations can overcome hidden biases in feedback from individuals with lived experiences. This article delves into the importance of diversifying feedback sources, ensuring anonymity,...
Discover how the Feedback Divide impacts honest communication within organizations, particularly among vulnerable individuals who fear repercussions. Learn about effective strategies, like anonymous...
Unlocking your nonprofit's potential through the transformative role of feedback
Community-led development empowers local communities to drive their own progress by prioritizing their needs and participation. It fosters ownership, sustainability, empowerment, and resilience while...
This article emphasizes empowering youth to drive positive change, citing their unique perspectives and energy as crucial. It outlines methods such as education, mentorship, and amplifying youth...
This blog post explores the profound impact of volunteerism, highlighting it as both an art form and a source of joy and fulfillment. It emphasizes the beauty of selflessly giving back to others and...
Celebrating the season of giving and learn more about how to support nonprofits and build a more compassionate society
The article highlights ten actionable ways individuals can support nonprofits in their community, emphasizing the importance of volunteering time, donating money or resources, fundraising, spreading...
In today's workplace, technology is reshaping how feedback is collected and utilized within organizations. This transformation is evident through real-time feedback loops enabled by communication...
Nonprofit leaders can cultivate a feedback culture by leading by example, normalizing feedback, creating safe spaces, and acting transparently.
We are excited to announce a powerful new feature for the Pulse For Good system: Saved Filters.
Navigating power dynamics in nonprofit feedback involves creating safe spaces, distributing power, transparency, and addressing disparities for inclusivity.
Discover simple ways to make a difference daily through acts of kindness and support, fostering positive change in communities.
Helping others foster resilience by building connections, shifting perspective, and finding meaning, creating a positive ripple effect in communities.
In our fast-paced world, intergenerational relationships offer a profound opportunity to cultivate empathy. This blog post explores how interactions between different age groups facilitate the...
"From Feedback to Action: Implementing Changes Based on Insights", explores the different ways and processes of utilizing feedback effectively to drive meaningful change and improvement.
Pulse for Good stands out for its dedication to prioritizing community needs through technology-driven solutions. By amplifying voices, fostering collaboration, and leveraging partnerships, it...
By providing education, mentorship, and opportunities for participation, empowering youth not only benefits individuals but also contributes to a more prosperous and equitable society.
Discover the transformative power of feedback loops in social impact initiatives. From informing decision-making to empowering communities, feedback drives meaningful change.
Discover the transformative power of volunteerism in strengthening communities. From fostering social cohesion to empowering individuals, let's build a better future together.
Why is anonymous feedback so important, and how can it benefit your organization?
Unleash the power of social media for nonprofit advocacy. Engage, mobilize, and influence for positive change. Let's make a difference together!
Essential survey best practices pose as a basic outline for non-profit organization success, and ensures a pathway to success in data collection and analysis.
Discover how to cultivate resilience and ensure long-term sustainability in non profit organizations. Explore strategies for building robust structures and fostering adaptability.
What are the best practices for Facebook, Instagram, and TikTok?
Nonprofit leaders and advocates face mental health challenges. Challenges can be recognized by prioritizing care, seeking support, and advocating for change in fostering resilience and well-being.
The power of leveraging social media platforms within non profit organizations allows those organizations to amplify their voices, mobilize resources, drive advocacy, and allows further facilitation...
Personal Pronouns: Contemporary Usage and Etiquette
Open innovation in non profits fosters collaboration with external partners, driving effective change through shared expertise and resources.
Exploring Personal Pronouns: Technicalities, History, and Etiquette.
Digital storytelling has the ability to empower nonprofits, amplify voices, build up communities, drive advocacy, and inspires action for social change.
Technology empowers nonprofits: social media, petitions, data visualization, email marketing, virtual events, crowdfunding drive advocacy for change.
The Art of Listening: Why It Matters and How to Do It Better.
Advocacy drives systematic change by amplifying voices, shifting paradigms, holding systems accountable, mobilizing action, driving policy, and empowering communities.
Feedback is not merely just a checkbox in the evaluation process, but is the glue that sustains non profit organizations. By embracing feedback as a catalyst for transparency, empowerment, and...
Part 2 of Fundraising Ideas for Nonprofits
Feedback is more than just gathering and receiving input; it's about transforming it into meaningful change within organizations. This article highlights the importance of feedback in steering...
In a world of organizations, feedback serves as a catalyst for growth and improvement in several ways within teams. It can have the power to enhance performance and promotes development that can align...
Six unique fundraising ideas for nonprofit organizations, including holiday-themed activities, pet-themed activities, and the unconventional "non-event" fundraiser.
The importance of collecting user feedback and iterating on user-centric products, can serve as a compass guiding decisions and direction. Involving individuals throughout the development process can...
Collaboration in efforts of driving Social Change is crucial making a difference, and helps to amplify efforts, foster innovation, and lead to long-term impact.
Three recently published kids' books that aim to teach empathy
Humanity becomes resilient in the face of adversity, and highlights how crises throughout history have spurred innovation and collective determination.
Dive into the importance of empathy in design within the fast paced world of technology. Highlighting how prioritizing people's perspectives and needs can lead to more human-centered and effective...
When hiring a new employee, it's important to pay attention to warning signs that may indicate the candidate is not a good fit for the job.
Explore the transformative impact of digital connectivity on community resilience.
Nonprofit Advocacy is crucial in driving meaningful change in society and can help organizations explore effective strategies from moving from awareness to action.
Community-Led Development aids in fostering sustainable change and continues to empower communities to address their own needs and aspirations.
Best practices for social media and business
Data-driven approaches to social change efforts are creating a meaningful impact on humanitarian aid, public health, and continues to emphasize the importance of ethical considerations.
Some social media best practices that you easily implement right away
Measuring success within social impact organizations emphasizes the measures communities go above and beyond to create a positive change, achieving social missions.
The transformative potential of design thinking in driving positive and impactful social change by prioritizing empathy, collaboration, and innovation.
Crisis Management in the Digital Age emphasizes the necessity for agility, transparency, and strategic communication.
Tips for leading as an introvert
This article highlights initiatives aimed at empowering women and girls worldwide through education, economic empowerment, and leadership development.
A new and different buzzword has been making the rounds among offices and conference rooms: empathy.
Volunteers play an indispensable role in driving social change and work with the key best practices they encounter, maximizing impact and satisfaction within organizations.
The non-profit sector plays a crucial role in addressing societal challenges, from poverty alleviation to environmental conservation. As the world continues to evolve, so does the landscape of work...
Leveraging the power of collaboration in social impact continues to foster innovations, and drive systematic change.
Food insecurity, its prevalence, and some possible solutions
Technology is completely reshaping the landscape of social impact in profound ways. Here are 10 ways technology is driving change.
Let’s dive into the latest information about COVID-19, the pandemic, vaccinations, and statistics.
Using social media to improve your organization, and if you’re already doing that, you could be doing better.
Nine more tips to engage on social media and improve your company or organization
Tips from around the Internet to improve your business’s or organization’s use of social media
Quiet quitting is perhaps not a new phenomenon, but it has recently received some very specific defining characteristics
What are the ingredients that go into a solid fundraising letter?
Your organization needs feedback! Part 2
Your organization needs feedback!
How ASD is treated and the words and terminology related to ASD
Terminology and definitions, facts and misconceptions
So, is it time to hire an employee? Or two?
What feedback might look like in a nonprofit organization
The benefits of feedback culture for nonprofit organizations
Feedback culture has been a sea change in corporate America.
Today we are much more sensitive about how we discuss and refer to mental health issues, but more clarity is always welcome.
What to do if you suspect that you or someone you know (e.g., your child) has ADHD.
Attention-Deficit/Hyperactivity Disorder has received considerable attention in the past few decades, improving treatments and dispelling much of the stigma surrounding it.
Learning how to break down communication walls can be the key to collecting great feedback for your non-profit
Closer clinical examination of the disorder has resulted in greater understanding, better treatments, and less social stigma.
Fear can be a substantial barrier between the feedback you're getting and the feedback you want. Addressing it in these ways can help your non-profit grow in quality
What can be done about a toxic relationship?
The rising tide of positive experiences can lift all boats in your organization
We're excited to announce the latest updates to Pulse For Good! Our Q3 release focuses on enhancing the user experience for survey admins and owners, as well as providing more robust data...
Five more signs of toxicity—and these may be the kinds of signs that you may not have considered before
More isn't always better. Better is better. Small adjustments can help fine tune the feedback you get on a regular basis
Common signs of unhealthy or toxic relationships
How to find winning strategies to elevate your nonprofit's game
Four films you can stream right now, which will give you a look at the problem and perhaps help you understand what the unhoused are experiencing
Kiosks can be one of the best ways for your non-profit to serve patrons better by recording anonymous feedback
Four films you can stream right now, which will give you a look at the problem and perhaps help you understand what the unhoused are experiencing
The significance of anonymous feedback kiosks as a tool for organizations striving to be more customer-centric and employee-focused. These kiosks promote honesty by allowing individuals to share their...
Are there real benefits to be realized from meditation?
Ways to reduce and moderate the time you spend online
How much screen time is too much?
Do you spend too much time looking at electronic games in the form of social media or video games?
While almost all forms of meditation bear some similarities to each other, there are many “flavors” of meditation
The choice between a wall-mounted and a standing kiosk ultimately depends on your specific needs
While there are fewer male survivors of domestic abuse in the United States, it’s still a serious problem.
Sometimes overlooked or neglected: men as victims of domestic abuse
Sometimes overlooked or neglected: men as victims of domestic abuse
Nurse-family partnership provides medical care, support, and education to first-time, at-risk mothers before and after they give birth
Nurse-family partnership provides medical care, support, and education to first-time, at-risk mothers before and after they give birth
What are the effects of homelessness on children?
What are the effects of homelessness on children?
How to help those closer to home or perhaps in your own community.
How to help those closer to home or perhaps in your own community.
If you want to scare an economist, bring up the possibility of stagflation
If you want to scare an economist, bring up the possibility of stagflation
Are there ideas or solutions out there to alleviate this crisis? Yes!
Are there ideas or solutions out there to alleviate this crisis? Yes!
Are you leveraging social media? Or are you just on it?
Are you leveraging social media? Or are you just on it?
Breakdowns in communication and collaboration between parts of a single organization
Breakdowns in communication and collaboration between parts of a single organization
Nonprofit organizations are rushing in to help address the affordable housing crisis
Nonprofit organizations are rushing in to help address the affordable housing crisis
Can massage result in real health benefits?
Can massage result in real health benefits?
New and innovative solutions to combat domestic violence
New and innovative solutions to combat domestic violence
More tips and insights to help you and your organization understand the importance of your data and guide your data-collection efforts
More tips and insights to help you and your organization understand the importance of your data and guide your data-collection efforts
The world needs to prepare for pandemics in the same serious way it prepares for war.
The world needs to prepare for pandemics in the same serious way it prepares for war.
What lessons were learned while we were all locked indoors, avoiding supermarkets and movie theaters, holding online meetings, and binge-watching premium cable?
What lessons were learned while we were all locked indoors, avoiding supermarkets and movie theaters, holding online meetings, and binge-watching premium cable?
Take a look at some of the most generous grantmakers for nonprofit organizations
Take a look at some of the most generous grantmakers for nonprofit organizations
Why are some nonprofits turning to a policy of unlimited PTO?
Why are some nonprofits turning to a policy of unlimited PTO?
In this article, we’ll discuss what inflation is, how it works, whether it’s occurring in the United States, and how it affects ordinary Americans.
In this article, we’ll discuss what inflation is, how it works, whether it’s occurring in the United States, and how it affects ordinary Americans.
“None of us is as smart as all of us.”
“None of us is as smart as all of us.”
Examining the various ways Americans are working outside the office–telecommuting, working remotely, and truly working from home.
Examining the various ways Americans are working outside the office–telecommuting, working remotely, and truly working from home.
Red flags that hiring managers should watch out for when interviewing job candidates.
We’re discussing working outside of traditional workplaces.
We’re discussing working outside of traditional workplaces.
What are the pros and cons of working at home or remotely?
What are the pros and cons of working at home or remotely?
No one set of tips is likely to apply directly to every grant or organization, but here is a collection of five insider tips
No one set of tips is likely to apply directly to every grant or organization, but here is a collection of five insider tips
Not all jobs are well suited to working from home or remotely but the practice is not going away any time soon
Not all jobs are well suited to working from home or remotely but the practice is not going away any time soon
Any office-dweller will tell you the struggle is real, and medical professionals will tell you that workplace stress is so real it can affect your health.
Any office-dweller will tell you the struggle is real, and medical professionals will tell you that workplace stress is so real it can affect your health.
Data can now be transformed into dramatic visuals that can move your audience, awaken their passions, and deliver your message with more power than ever before.
Data can now be transformed into dramatic visuals that can move your audience, awaken their passions, and deliver your message with more power than ever before.
Is it possible to use data to engender emotion and passion?
Is it possible to use data to engender emotion and passion?
Can music be used as medical treatment?
Can music be used as medical treatment?
Here are six audiobooks that will place you on a path to data mastery
Here are six audiobooks that will place you on a path to data mastery
Getting feedback can be hard even with awesome tools! Here's 9 tips to help you get more responses with your kiosks
Five of the biggest nonprofit scandals in recent history
Five of the biggest nonprofit scandals in recent history
What can nonprofits do after mistakes are made, scandals occur, or wrongdoing takes place?
What can nonprofits do after mistakes are made, scandals occur, or wrongdoing takes place?
Grab a bucket of popcorn and get your compassionate-service vibe on with this list of inspiring movies about nonprofit work.
Grab a bucket of popcorn and get your compassionate-service vibe on with this list of inspiring movies about nonprofit work.
A recent ruling by the Centers for Disease Control may trigger changes in the way the United States handles unaccompanied minors at the U.S.-Mexico border.
Some of the less-obvious and unexpected effects on society left by the COVID-19 pandemic.
Some of the less-obvious and unexpected effects on society left by the COVID-19 pandemic.
What changes will follow the COVID-19 pandemic?
What changes will follow the COVID-19 pandemic?
Where your data audit should lead you and your nonprofit organization.
Where your data audit should lead you and your nonprofit organization.
Data audits–what they are, why you should conduct one, and how to do it.
How can nonprofits ensure they need all data they are collecting and that they’re collecting all the data they need?
What do year-round, real-time employee performance evaluations look like? They’re probably simpler than you might think.
What do year-round, real-time employee performance evaluations look like? They’re probably simpler than you might think.
Using the proper terms to refer to groups and individuals is an important way to show respect and cultural sensitivity.
Using the proper terms to refer to groups and individuals is an important way to show respect and cultural sensitivity.
The conflict shows no signs of ending soon
The impacts of the crisis and take a look at who is affected most
The impacts of the crisis and take a look at who is affected most
The causes and driving forces of the crisis
When did the problem start, what is causing it, and when might it subside?
Seven of the best and most interesting twenty-one tips we found for improving the recruitment of volunteers for nonprofit organizations
Continuing our discussion about Women's Shelters
Women’s shelters are known by other terms, including women’s refuges, domestic abuse shelters, and battered women shelters.
Pulse For Good 2022 Q3 Release Notes
Pulse For Good 2022 Q3 Release Notes
Race, ethnicity, and nationality is still sometimes misunderstood, poorly collected and analyzed,
Examining the laws, regulations, and procedures that should be considered by nonprofits in the collection and management of the data they collect and store.
If you own, manage, or work for a nonprofit organization, you’ve likely experienced a bit of anxiety about the security of your data.
Three legal frameworks that nonprofit organizations should be acquainted with if they collect and maintain confidential information from donors, volunteers, staff, and clientele.
Many nonprofits are probably collecting too much data and using too little simultaneously.
United States is currently struggling through an acute shortage of baby formula
Are you in compliance with laws and regulations regarding data, privacy, solicitation, and confidential information?
Suddenly, another viral disease is grabbing headlines: monkeypox
Discussion of domestic violence in the United States, its prevalence, and what can be done to mitigate and prevent it.
The state of domestic violence in 2022 in the United States
A new program that will likely expedite the acceptance of Ukrainian refugees
New understanding of trauma also includes the concept of Adverse Childhood Experiences (also known as ACEs)
Uniting for Ukraine” makes provisions for up to 100,000 Ukrainian refugees to enter the United States
Uniting for Ukraine” makes provisions for up to 100,000 Ukrainian refugees to enter the United States
Eight self-care suggestions meant to be somewhat generalized, modular, and customizable.
Working for a nonprofit organization, especially one that deals with compassionate service and disadvantaged persons, can present certain challenges
The Need for Thick Skin but a Soft Heart in Gathering Feedback from Vulnerable Individuals
The effects of secondary trauma stress are numerous and alarming. Learn more about what it is and how to avoid it.
The conflict is now entering its tenth week, and the number of refugees and the number of people killed and injured is rising steadily.
We continue the discussion with a few additional ways to make your organizational feedback meaningful, useful, powerful, etc.
We continue the discussion with a few additional ways to make your organizational feedback meaningful, useful, powerful, etc.
Four ways to make your feedback meaningful
Nonprofits are known for their high turnover rates, sometimes known as “churn.” Why is there so much churn at nonprofit organizations?
Feedback culture is a phenomenon and why your organization should embrace it.
So, is the COVID-19 pandemic over? Or are we just waiting for a new surge or variant?
It’s often difficult to say whether certain trends or news about homelessness are positive or negative - here's what the data is saying.
Customer and client reviews are a special kind of feedback data
There is no such thing as a bad question, there are lots of bad survey questions.
There may be a few other benefits of working for nonprofit organizations that you haven’t considered.
There is certainly such thing as a bad survey question.
More than 7 million people have now been displaced by Russia’s unprovoked invasion of Ukraine, which began in late February of 2022. So, are Ukrainian refugees making it to the United States yet?
Collecting Feedback is Great, but Keeping a Finger on Your Organization’s Pulse is Greater
As Russia’s invasion of Ukraine drags into a fourth week, the number of refugees and displaced persons has increased. Unsurprisingly, the numbers of killed and injured have also increased.
In today’s data-rich corporate landscape, it seems absurd to have based the evaluation of an employee on a single data point
No matter how well you collect feedback, the information won’t do you much good if you drop it into a computer sub-sub-sub folder and leave it there untouched.
Unfortunately, the ranks of worldwide refugees have now been swelled by a new population: Ukrainian citizens displaced by Russia’s invasion
Merely asking customers for their feedback is enough to turn many of them into repeat customers - but where do we start?
Have you considered the benefits of collecting your own organized, disciplined client and customer feedback?
There are many other, more-subtle forms of trauma that are just as devastating as physical trauma.
Depression might be affecting the feedback you must collect
History has provided plenty of examples of the disastrous results that can occur due to failures to listen.
A big part of providing employees with a positive experience is listening. This is not simply a matter of hearing what they say in meetings or in the breakroom--some of the best listening is...
It’s time to create awareness, excitement, and interest to surround your kiosk. How do you hype your kiosk? Here’s a short list of quick tips.
Our experiences have taught us to keep things in perspective. Disappointments come, but they are often not tragedies but only speed bumps.
What exactly is a refugee, where are refugees coming from, and why must they flee their countries of origin? Here is a brief list of answers to these basic questions.
2022 Feedback Tip #1 - Make 2022 the Year of Feedback by using these weekly tips to improve your feedback system.
Food, clothing, and supplies to meet life’s daily needs are, of course, always important, but here is a list of in-kind items that might not have occurred to you.
Here are three challenges for nonprofits in 2022 and beyond, along with some suggestions about how to face them.
The term “rescue mission” refers to organizations, many of which are religious in nature, that help the homeless, impoverished, or otherwise underprivileged. Such organizations rescue people from...
Broadly speaking, there are two primary types of data collection: quantitative and qualitative. Organizations wishing to provide the best possible services and to engage in continuous improvement...
Unless you work or volunteer at a rescue mission, there may be a few secrets about them that you didn’t realize. Here are the top three secrets about rescue missions.
Anyone who works for a nonprofit organization knows that asking for volunteers and donors to support your organization is a complicated process.
When you carefully and sincerely listen to your clients, volunteers, and donors, you will improve your organization.
Here are ten ways to ask volunteers to contribute (and continue to contribute) to your organization
Pulse For Good can help health and human service organizations to receive and keep CARF accreditation
How can providers of mental health care or other social services prevent paperwork from becoming a barrier to services?
Here's are five quotes that we cherish to help you on days that you might not fancy. We'll share each quotation and why we love the quote (and why you should love it too).
To tackle the worlds most complex problems, we need to make sure there are anonymous seats at the table for the most vulnerable
Make it easy to give from their phone
Using feedback from your clients, volunteers, and staff is an often overlooked way to enhance your fundraising process.
Tackling homelessness is hard. Thankfully many amazing organizations are doing their all to end the plight of homelessness in America. This article lists six inspirational organizations, each with a...
In our conversations with leaders at Nevermore three themes emerged.
Rescue missions and other faith-based homeless service providers help people experiencing homelessness all over the country. Today we're highlighting five of them.
When you get feedback from your volunteers, it gives you a unique opportunity to improve your services
Feedback can be an effective tool to help you raise money to address problems and make improvements.
The images of Afghans' overwhelming airports and other emergency departure areas are heartbreaking. While nonprofits are doing everything they can to meet the Afghans' needs, they need all of our...
Forgetting certain things can help you build a more productive future. Here are four things to forget to help you 'be a goldfish' in your feedback process.
We know most people won't sabotage their feedback process on purpose - but some do it accidentally and habitually. This list contains the three most common ways we see well-intentioned organizations...
Feedback, especially negative feedback, can be incredibly painful but also critical to help you grow.
Three quick examples of technology that can improve your life by doing the work for you.
How to know If your organization is ready to gather feedback
Whether we cross paths with a refugee for one month, week, or day, our goal should be to offer at least a little reprieve from the stressful lives they are being forced to live.
The time you spend switching from one task to another may not feel like a long time, but all of those seconds really add up throughout the day.
How loud would our actions speak if they were based on meaningful words?
During the entire month of May, people worldwide acknowledge, educate, and act for Mental Health Awareness Month.
The question of how we, as individuals, measure our success in our life is not as straightforward as one would expect.
After administering hundreds of surveys, we share below four tips that have helped us increase the quality and honesty of the responses we get.
After administering hundreds of surveys, we share below four tips that have helped us increase the quality and honesty of the responses we get.
Has anyone ever given you a label that you can't get out of your mind? Placing a label on ourselves or others is harmful for 6 reasons.
Now more than ever, universities and colleges have a profound opportunity to answer questions through the power of feedback.
Pulse For Good 2021 Release Notes: 2021 Q1 Release notes - Phone Surveys, Charting Options and Bug Fixes
Three steps to making correcting people less painful
Four tips to help you make your next survey great
When we gather feedback, we spread the seeds of hope which we must be careful to nurture.
Helen Knight of Helen Knight Consulting answers a few questions about how to maximize the use of technology in your non-profit
There is a difference between self-imposed vulnerability and the vulnerability you can't escape
How to improve the psychological safety of the staff inside your organization
People’s lived experience makes them experts, and if you aren’t listening to them, then your organization is missing out.
Twenty-five percent of the world's people who are incarcerated reside in the United States, even though only five percent of the global population resides here - it is clear that institutional change...
How should you respond when you get good feedback but you aren't ready to make the changes you want?
In 2020 we worked to help our customers adapt and gather feedback from individuals who were more vulnerable than ever.
If you're new to retrospectives or are considering how a retrospective might benefit your organization, here are four reasons they can be an excellent way to improve your organization.
Four different reasons you should be actively seeking feedback from vulnerable individuals your organization serves
Getting feedback can be frustrating, but you can make sure your feedback collection process is a breeze by following these five simple steps.
The need to be more productive is constant. If you can do more of your work while putting in less effort, your life improves.
How and why Universities should change the way they gather feedback
How different techniques can help your organization hear your clients better
We often think of pain as something to avoid, but treating pain as a type of feedback will help us make sure we grow in the right direction.
Seeing people as people, instead of objects, allows organizations' real problems to emerge.
The simplest way to care for elderly people is to listen to them.
When it comes to homelessness, misinformation abounds. A lot of this misinformation takes the form of common advice, proving that just because something is “common knowledge” doesn’t mean it’s...
There are a few ways to help increase engagement with your kiosks.
It's not easy to be a world-class listener at first, but it is simple to get started. And soon, you'll be great at listening.
It is important to recognize the importance of gaining constant feedback from those you serve.
Feedback is the most important measuring stick you've got when it comes to improving your organization
There are 5 rules you need to know for starting a nonprofit.
Each of these types of empathy helps us relate to others in a different way, and each is a necessary part of understanding in different situations
Reading through posts and comments on social media over the past months havealso showcased some of the challenges associated with “listening” and “learning”
If you want the unvarnished truth from your surveys, you're going to need to give the respondent anonymity.
As people are home during the COVID-19 pandemic, instances of domestic violence have risen drastically, and it is more important than ever to learn about some of the common myths and misconceptions...
There is a belief that people only lose their homes because of their own poor decisions and had opportunities to reverse course. Worse is the stereotype that people who experience homelessness not...
Our podcast has provided a way for us to listen, act, and love.
Learn to discuss difficult topics, receive criticism, and create an environment open to change.
Follow them to stay on top of the news that matters for people working to end homelessness.
There are 4 simple principles to keep in mind that will help you create a survey that delivers solid, actionable data.
When crafting your next survey, remember these three simple secrets of surveys that almost everyone misses
I needed to build a new framework of how to not only deal with stress but also to define for myself what being successful means.
Here are 26 of the top homeless-related Twitter accounts you should be following right now
Struggles of particularly at-risk groups among the already vulnerable homeless population: people of color and the elderly.
As COVID-19 cases continue to climb around the United States, it is important to acknowledge vulnerable groups and take measures to protect them. This includes those experiencing homelessness.
There’s one group whom COVID-19 is impacting especially hard: People experiencing Homelessness
Mastering these 16 tips will help you focus and get on the path to being an expert listener.
If you want your organization to feel empowered, appreciated, and motivated, the first and most important thing you need to give them is your attention.
Trust is key to building a high-quality feedback loop, so it's worth investing the energy to make sure you can trust your clients.
How Listening to Feedback Can Improve Your Organization
The simplicity of great products often tempts people into attempting DIY solutions, to the determent of all involved.
Release Notes: Weekly Email Updates, Language Support, and Spam Handling + More.
Anyone who has to deal with time, specifically timezones, has experienced the utter frustration they can cause.
Using retrospectives to improve your organization
How common current practices might be leading social service providers amiss
How common current practices might be leading social service providers amiss
How partnering with the right people can help your organization free up resources and maximize potential
This past week I spent almost 100% of my time focused on writing tests, which also meant I felt a lot of pain.
As a company based around a software solution, not only do we want to contribute ideas around social services, but we want to contribute to the world of software. This is part of a series of posts...
How to clean your pulse kiosk
Every organization needs to take time to reflect on how it has been doing. This time of reflection and retrospection can propel an organization to greater heights.
What happens when you are afraid to give your honest opinion?
How one organization understood the value of volunteers and invested in them
For the first time since we began this journey to accomplish something good, we felt like we had.
Feedback is the lifeblood of any organization.
How one service provider is changing the world, one shower curtain at a time
How can we gather better customer satisfaction from the consumers of social services?
For at least the last decade we have anxiously awaited what’s “next” in tech, we wait with bated breath to see how our lives will change, for the better. Over the past few decades many technological...
Service providers should actively seek to improve the experience of those they serve.
This is one of the original, written, pitches we gave for Pulse For Good.
Every meaningful software development project has been an exercise in empathy.
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