Centering Lived Experience Voices
Collect authentic insight from people with lived experience — safely, ethically, and at scale.
The Challenge of Hearing Lived Experience
Organizations say they value lived experience — but often struggle to hear it honestly.
Power dynamics, stigma, and fear make traditional engagement methods unreliable. Advisory boards alone don't capture the full picture.
Power imbalances limit honesty
People with lived experience often self-censor around staff, case managers, and leadership—sharing what feels safe, not what's true.
Tokenized engagement efforts
Advisory boards and focus groups can feel performative, representing a small fraction of voices while missing the broader community.
Feedback filtered through staff
When input passes through intermediaries, nuance is lost and uncomfortable truths get softened or omitted.
Lack of scalable, ongoing input
One-time listening sessions and annual surveys can't capture the evolving, day-to-day reality of people's experiences.
How Pulse Elevates Lived Experience
Pulse creates safe, anonymous channels that elevate lived experience voices without pressure or exposure. Feedback can be gathered continuously and shared directly with leadership, funders, and policymakers.
Trauma-Informed, Anonymous Feedback
Designed for sensitive contexts. No identifying information, no pressure, no power dynamics—just safe, authentic input.
Accessible for Diverse Populations
Multilingual, low-literacy friendly, and designed to meet people where they are—kiosks, QR codes, or mobile access.
Ongoing Insight, Not One-Time Input
Replace sporadic listening sessions with continuous feedback that captures how experiences evolve over time.
Ethical, Respectful Engagement
Collect lived experience feedback in a way that respects dignity, avoids tokenization, and centers authentic voices.
How It Works
Four simple steps from setup to actionable insights.
Deploy Kiosks or Mobile Surveys
Place kiosks in accessible locations or distribute QR codes for mobile participation—meeting people where they are.
Invite Lived Experience Participation
Use trauma-informed language and design to create a safe space for authentic sharing without pressure.
Analyze Themes & Trends
Identify patterns, emerging needs, and systemic issues across populations and programs.
Use Insights to Guide Decisions
Share lived experience data directly with leadership, funders, and policymakers to drive meaningful change.
I think a lot of the time [clients] feel like they're not being heard, that there are decisions being made without them. So having people that are ready to listen and respond is just invaluable to them.
Results Organizations See
Real outcomes from organizations centering lived experience through Pulse.
Ready to Center Lived Experience?
See how Pulse For Good helps organizations hear authentic voices from people with lived experience.