Organizations that put people first.
Pulse For Good was designed for organizations where power dynamics make feedback difficult, trust is fragile, and the stakes are human lives.
Shelters & Housing Programs
People experiencing homelessness are among the most vulnerable in our society. They depend on shelters for safety, meals, and their path to stability. That dependency makes honest feedback nearly impossible without the right tools.
The Challenges
- Fear of losing bed assignments or services
- Limited or no access to personal devices
- Deep mistrust of authority figures
- Staff-client power dynamics
How Pulse Helps
- On-site kiosks eliminate device barriers
- True anonymity builds trust over time
- Real-time alerts catch safety issues early
- Funder-ready reports demonstrate impact
"It's really changed for us, giving us a better insight for what they're going through… So having people that are ready to listen and respond is just invaluable to them."— Matthew Melville, Homeless Services Director, Catholic Community Services
Mental Health & Substance Use Treatment
Patients in behavioral health settings face profound vulnerability. They may fear that honest feedback will affect their treatment, discharge timeline, or how staff perceive them. Creating psychological safety is essential for quality care.
The Challenges
- Fear of affecting treatment decisions
- Stigma around mental health conditions
- Complex compliance requirements
- Varying cognitive capabilities
How Pulse Helps
- HIPAA compliant, minimal PHI exposure by design
- Simple, accessible interface for all abilities
- Separation between feedback and clinical records
- Early warning on patient safety concerns
"The biggest value is that our patients recognize that we really do want to hear from them."— Robin Appling, President of Human Resources, Triumph Treatment Services
Domestic Violence & Family Safety
Survivors of domestic violence have experienced profound betrayals of trust. They're hypervigilant about safety and acutely aware of power dynamics. Traditional feedback methods can feel threatening rather than empowering.
The Challenges
- Trauma-related trust barriers
- Fear of retaliation or judgment
- Safety and privacy are paramount
- Children may also need to be heard
How Pulse Helps
- Trauma-informed question design
- Complete anonymity and privacy
- Child-friendly survey options
- Crisis resource integration
"Pulse For Good takes that away… so our guests… can answer questions about how we're doing without anybody knowing who they are…"— Kelly Bruno, CEO, National Health Foundation
FQHCs & Community Health Centers
Federally Qualified Health Centers serve medically underserved populations who face barriers to healthcare. Language differences, immigration concerns, and economic vulnerability all create feedback challenges.
The Challenges
- Multi-language patient populations
- Immigration-related fears
- HRSA reporting requirements
- High volume, limited time
How Pulse Helps
- 150+ language options built in
- No personal data collected
- UDS-aligned reporting
- Quick 2-minute surveys
"[Pulse For Good] takes the place of a full-time employee and it's way cheaper."— Kelly Bruno, CEO, National Health Foundation
Veteran Services Organizations
Veterans face unique challenges including PTSD, transition struggles, and institutional distrust. Many have had negative experiences with bureaucratic systems and are reluctant to engage with formal feedback processes.
The Challenges
- Institutional distrust from military experience
- PTSD and mental health considerations
- "Suck it up" culture limits expression
- VA and grant compliance requirements
How Pulse Helps
- No bureaucratic feel — quick and private
- Crisis resource integration
- Veteran-informed question design
- Grant and VA reporting ready
"Pulse keeps us honest. We lead with the windows wide open."— Paul Armstrong, Chief of Staff, San Diego Rescue Mission
Real impact, measured
Aggregated results across all organizations using Pulse For Good.
"We have been able to directly identify key areas of improvement that we can work on in each facility."— Dee Norton, Impact & Facilities Director, The Road Home
We also serve
Pulse For Good works anywhere vulnerable people need a safe way to speak up.
Refugee & Immigration Services
Multi-language support and culturally sensitive feedback for newcomer populations.
Learn moreIs Pulse For Good right for you?
We work best with organizations that share these characteristics:
Serve vulnerable populations
People who depend on your services for safety, health, or stability.
Care about psychological safety
You understand that how you ask matters as much as what you ask.
Want to act on feedback
Not just collecting data — committed to making real improvements.
Need to demonstrate impact
Funders, boards, or accreditors require documented client voice.
Don't see your sector?
If you serve vulnerable populations and traditional feedback isn't working, we'd love to talk. Our platform adapts to your unique needs.
Market-specific stats are estimated based on active organization mix and overall platform usage.