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Case Studies

CCS

Catholic Community Services in Salt Lake City, Utah, has been using Pulse since 2017 to measure its impact.

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VBH

Valley Behavioral Health uses the Pulse feedback system to gather feedback at nearly two dozen facilities.

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Road Home

The Road Home gathers feedback from people with lived experience using kiosks.

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NHF

The National Health Foundation uses Pulse kiosks to gather feedback from recuperative care patients.

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Triumph

Triumph Treatment Services utilizes the feedback they gather to improve its services.

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From Our Blog: Articles You Might Enjoy

The Importance of Lived Experience Feedback in Social Services

When feedback gets lost in a pile of papers, nobody wins. That’s what health centers experienced with traditional surveys—patients hesitated, staff struggled, and valuable insights went unread. Pulse For Good changed that. By making feedback simple, confidential, and actionable, patients finally have a voice, staff feel supported, and organizations can see exactly where they excel and where they can improve. Real feedback, real change.

Listening With Purpose: How Feedback is Transforming Behavioral Health

Discover how behavioral health care is evolving through the power of patient feedback. Learn why listening and responding to patients is key to building trust, improving care and empowering both providers and patients alike.

Burnout Is Real

Burnout is a growing reality for healthcare and service workers stretched thin by high demands and low support, often leaving them feeling ineffective and exhausted. Learn how Pulse For Good can ease that burden so providers can focus on what matters most: caring for people.

When Risk Aversion Becomes the Greatest Risk in Human Services

Excessive risk aversion in human services can lead to missed opportunities, stagnation, and harm to those we aim to help by delaying critical interventions and stifling innovation. By embracing thoughtful, compassionate risk-taking, we can better serve vulnerable populations and create meaningful, lasting change.

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