Writing For Good
Stories, thoughts, and tidbits from the fight to help change the worlds most important organizations for the better
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Nonprofits are known for their high turnover rates, sometimes known as “churn.” Why is there so much churn at nonprofit organizations?
Amanda Luzzader - 5/23/2022

A recent article by the job-search firm ExactHire reported that the annual turnover at nonprofit organizations is 19 percent. That is, nearly one in five nonprofit employees can be expected to quit their jobs every year, while the all-industry average is closer to one in ten. If that’s not dramatic enough for you, Forbes reported in 2020 that 45 percent of all nonprofit workers would or will seek…

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Feedback culture is a phenomenon and why your organization should embrace it.
Amanda Luzzader - 5/16/2022

Yearly performance evaluations, annual reports, and after-action reviews: all of these are relics of the period before the advent of “feedback culture.” In this article, which is the first in a series of three, we’ll examine and discuss the phenomenon of feedback culture and why your organization should embrace it. What is feedback culture? Simply put, feedback culture is the philosophy (along…

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So, is the COVID-19 pandemic over? Or are we just waiting for a new surge or variant?
Amanda Luzzader - 5/12/2022

As cases of COVID-19 drop, mask and immunization mandates lift, and summer appears on the horizon, many people across the United States seem to be returning to some semblance of pre-pandemic norms. Others are quietly remaining in their homes and voluntarily wearing masks in public. So, is the COVID-19 pandemic over? Or are we just waiting for a new surge or variant? On March 10, the Centers for…

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It’s often difficult to say whether certain trends or news about homelessness are positive or negative - here's what the data is saying.
Amanda Luzzader - 5/9/2022

Homelessness is generally regarded as a national crisis in the United States and throughout much of the rest of the world. According to the New York Times, the number of people experiencing homelessness in the United States rose in 2020 for a fourth straight year to approximately 580,000. That number was expected to increase dramatically in 2021 because of the COVID-19 pandemic and recessional…

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Customer and client reviews are a special kind of feedback data
Amanda Luzzader - 5/2/2022

According to the e-commerce blog Shift4Shop, customer reviews drive product sales. In fact, Shift4Shop says the relationship is a direct one: more reviews lead to more purchases. With every increase in reviews, they claim, you can expect increases in sales as listed below. 1 review 10% increase in sales 50 reviews 30% 100 reviews 37% 150 reviews 41% 200 reviews 44% Customer and client reviews…

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There is no such thing as a bad question, there are lots of bad survey questions.
Amanda Luzzader - 4/25/2022

We've acknowledged that, while there is no such thing as a bad question, there are lots of bad survey questions. In part 1 of this three-part series, we provided examples of the Double-barreled Question, Loaded Question, and Double-negative Questions. We now continue with good examples of bad survey questions by introducing the Leading Question, the Jargon-filled Question, and the Question with…

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