Understand what volunteers experience so you can support, retain, and engage them more effectively.
Volunteers rarely complain — they just stop showing up.
Exit interviews are rare, staff assume silence means satisfaction, and organizations struggle to understand why volunteer engagement drops over time.
Even unhappy volunteers avoid honest feedback to maintain relationships—and quietly disengage instead.
By the time annual surveys arrive, volunteers have already moved on. Feedback needs to happen in real time.
Post-departure surveys capture problems after the damage is done—when it's too late to retain the volunteer.
Organizations see dropping numbers but can't pinpoint why—making it impossible to fix systemic issues.
Pulse captures quick, anonymous feedback from volunteers immediately after shifts or events. Short surveys surface issues around communication, training, scheduling, and recognition — before volunteers disengage.
Quick post-shift surveys that volunteers actually complete. No login, no pressure—just honest input captured in seconds.
Feedback collected immediately after shifts or events, when experiences are fresh and actionable.
See patterns across volunteer cohorts, shift types, and programs to identify systemic friction points.
Early warning indicators help you intervene before volunteers silently disengage and disappear.
Four simple steps from setup to actionable insights.
Deploy kiosks at volunteer check-out areas or distribute QR codes for quick post-shift feedback.
Volunteers answer a few quick questions about their experience—anonymously, in under a minute.
Spot patterns in communication, training, scheduling, and recognition before they drive volunteers away.
Make targeted changes that address real concerns and show volunteers their input matters.
We finally understood why volunteers weren't coming back. Pulse helped us fix small things that made a big difference.
Real outcomes from organizations using Pulse to listen to volunteers.
See how Pulse For Good helps organizations understand volunteer experiences and improve retention.