Give shelter guests a safe, private way to share their experience. Pulse kiosks collect honest feedback that helps rescue missions improve services, build trust, and demonstrate impact to donors and accreditors.
Rescue missions serve some of the most vulnerable individuals in our communities. But understanding whether your services are truly meeting their needs is nearly impossible when clients are afraid to speak up.
Guests worry that honest feedback could affect their access to shelter, meals, or other services.
Low literacy rates, language barriers, and the chaos of a shelter environment make traditional surveys ineffective.
Without consistent feedback data, it's hard to demonstrate impact to donors, boards, and accrediting bodies.
Even well-meaning staff can have blind spots. Without anonymous channels, problems go unreported until they escalate.
Deploy anonymous feedback kiosks in your shelter and start hearing from the people you serve—today.
No login, no tracking, no identifying information. Guests tap a kiosk screen and share their honest experience without fear. Anonymity is built into every layer of the system.
Serve diverse populations with surveys in 10+ languages. Automatic translations ensure every guest can participate regardless of their primary language.
See feedback as it comes in. Track trends, monitor sentiment, and catch issues before they become crises. Share data-driven reports with your board and funders.
Built-in grievance forms that comply with HUD, CARF, and other accreditation requirements. Track resolution progress and demonstrate accountability.
Internet unreliable in your building? No problem. Kiosks cache responses locally and sync automatically when connectivity returns. Zero lost feedback.
Vandal-resistant hardware with a no-questions-asked warranty. If a kiosk breaks—for any reason—we replace it. Your feedback collection never stops.
From unboxing to actionable insights in as little as one day.
Wall-mount or use our standing kiosk in a high-traffic area—lobby, dining hall, intake area. Setup takes about 15 minutes.
Use our pre-built rescue mission templates or work with our team to design questions tailored to your organization's needs.
Guests tap the screen, answer a few questions, and walk away. No staff involvement needed. Feedback flows automatically to your dashboard.
Use the Pulse dashboard to analyze trends, address concerns, and generate reports for your board, funders, and accrediting bodies.
Pulse For Good gave our guests a voice they never had before. Within the first month, we identified service gaps we didn't know existed and made changes that directly improved the shelter experience.
Real outcomes from missions using Pulse to listen to their guests.
See how Pulse For Good helps rescue missions collect honest feedback, improve services, and demonstrate impact.