Give shelter guests a safe, private way to share their experience so you can improve services, build trust, and demonstrate impact.
Rescue missions serve people at their most vulnerable moments. But traditional feedback methods fail in shelter environments.
Guests often worry that speaking honestly could impact access to beds, meals, or services. Paper surveys go unread. Staff only hear complaints once problems have escalated. And leadership lacks consistent data to share with boards, donors, and accreditors.
Guests worry that speaking up could impact their access to beds, meals, or critical services they depend on.
Paper surveys and written feedback forms are ineffective for populations with diverse literacy levels and language needs.
Without a systematic process, grievances are lost, unresolved, or undocumented for audits and compliance.
Staff blind spots mean problems go unreported until they escalate into crises that damage trust.
Pulse For Good provides anonymous, kiosk-based feedback that works in real shelter environments. Guests tap a screen, answer a few simple questions, and walk away — no logins, no staff involvement, no identifying information.
No login, no tracking, no identifying information. Guests tap a kiosk screen and share their honest experience without fear of consequences.
Surveys available in 10+ languages with visual, simple interfaces designed for diverse literacy levels and accessibility needs.
Built-in grievance forms that comply with HUD, CARF, and other accreditation requirements. Track resolution and demonstrate accountability.
See feedback as it comes in. Track trends, monitor sentiment, and generate data-driven reports for your board and funders.
Four simple steps from setup to actionable insights.
Mount a kiosk in a high-traffic area—lobby, dining hall, intake area. Setup takes about 15 minutes.
Use pre-built rescue mission templates or work with our team to design questions tailored to your organization.
Guests submit anonymous feedback anytime. No staff involvement needed—feedback flows automatically to your dashboard.
Analyze trends, address concerns, resolve grievances, and generate reports for funders and accrediting bodies.
Pulse For Good gave our guests a voice they never felt safe using before. We uncovered issues early and made changes that immediately improved the shelter experience.
Real outcomes from missions using Pulse to listen to their guests.
See how Pulse For Good helps rescue missions collect honest feedback, improve services, and demonstrate impact.