Collect anonymous, ongoing feedback from residents to improve housing quality, compliance, and trust.
Housing authorities are responsible for resident satisfaction, compliance, and public accountability — but hearing the truth from residents is difficult.
Residents may fear retaliation, eviction risk, or being labeled as “problem tenants.” Annual surveys are too infrequent, and complaint hotlines miss systemic issues.
Annual surveys arrive too late, feel impersonal, and get ignored—leaving leadership without reliable data.
Residents worry that honest complaints could lead to eviction risk, rent increases, or being labeled as difficult.
Without continuous feedback data, meeting compliance and reporting requirements becomes a scramble.
Problems surface only after they've escalated—through formal complaints, media attention, or emergencies.
Pulse provides always-on, anonymous feedback channels residents trust. Kiosks and QR-based surveys allow residents to safely share concerns about maintenance, safety, staff interactions, and living conditions — without fear.
Residents share honest concerns without fear of retaliation, eviction risk, or being identified. Trust is built into every interaction.
Always-on kiosks and QR surveys replace outdated annual surveys with a continuous pulse on resident sentiment.
Document every concern, assign follow-up, track resolution, and build a clear audit trail for compliance.
Generate polished, data-driven reports on demand for HUD, oversight bodies, board meetings, and stakeholders.
Four simple steps from setup to actionable insights.
Place kiosks in property management offices or common areas where residents naturally gather.
Use resident-friendly templates designed for housing environments—simple, accessible, multilingual.
Track satisfaction, maintenance concerns, safety issues, and staff interactions across your entire portfolio.
Resolve concerns before they escalate. Document everything for compliance and continuous improvement.
Pulse gave us visibility into issues we didn't see through work orders alone. It changed how we prioritize improvements.
Real outcomes from housing authorities using Pulse to listen to residents.
See how Pulse For Good helps housing authorities collect honest feedback, improve housing quality, and strengthen compliance.