The Pulse For Good System

A simple, safe way to listen.

Pulse For Good combines purpose-built technology with ethical methodology to help you hear what vulnerable populations actually think — and act on it with confidence.

From silence to insight in three steps

Our system is designed to be simple to implement and powerful in results. Most organizations are up and running within two weeks.

1

Create Safe Channels

Deploy feedback tools designed to reduce fear and power dynamics.

2

Collect Honest Feedback

People share experiences anonymously, on their own terms.

3

Act With Confidence

Turn real feedback into insights you can trust and act on.

Step 1

Create safe ways to listen

We provide multiple feedback channels designed specifically for vulnerable populations — people who may lack devices, distrust technology, or fear that speaking up could cost them services.

  • On-Site Kiosks

    Secure, private touchscreens placed in your facilities for immediate, anonymous feedback.

  • Mobile & Web Access

    QR codes and links for those who prefer their own devices.

  • Multiple Access Options

    Kiosks with large text, phone survey option, and multi-language support for diverse populations.

100% Anonymous
Pulse For Good anonymous feedback kiosk for nonprofits
Step 2

Collect feedback that reflects reality

Our methodology is designed to maximize honesty. Every element — from question design to response timing — is optimized to reduce fear and bias.

  • True Anonymity

    No login required. No tracking. Responses can never be linked to individuals.

  • Real-Time Collection

    Capture feedback in the moment, when experiences are fresh and accurate.

  • Psychologically Safe Design

    Questions crafted by experts to encourage honesty without triggering fear.

Overview
Trends
Alerts
Reports
847
Responses This Month
68%
Response Rate
4.2
Avg. Satisfaction
Step 3

Act with confidence

Raw data isn't enough. Our platform surfaces patterns, flags urgent issues, and delivers actionable insights you can take to your board, your funders, and your team.

  • Real-Time Alerts

    Immediate notification when critical issues are flagged.

  • Trend Analysis

    See how metrics change over time and identify patterns early.

  • Funder-Ready Reports

    Generate professional reports that demonstrate impact and accountability.

Safety Concern Detected

Multiple reports of feeling unsafe in the west wing restrooms after 9pm.

Urgent Alert

Staff Recognition Pattern

Maria in case management mentioned positively in 23 responses this month.

Insight

Meal Satisfaction Improving

Food quality scores up 18% since menu changes last month.

Trend

From sign-up to insights in weeks, not months

Our implementation team has helped hundreds of organizations get up and running quickly.

Week 1
Discovery
We learn your organization and customize your setup.
Week 2
Configuration
Survey design, kiosk placement, and system setup.
Week 3
Training
Staff training and soft launch with real clients.
Week 4+
Insights
Full launch and your first actionable reports.

Everything you need to listen well

Built specifically for organizations serving vulnerable populations.

Multi-Site Dashboard

Manage multiple locations from one unified view with site-by-site comparisons.

Sentiment Analysis

AI-powered analysis of open-ended responses to surface themes and emotions.

Export & Integrate

Export to Excel, PDF, or integrate with your existing systems via API.

HIPAA Compliant

HIPAA compliant with minimal PHI exposure by default — anonymous feedback means less risk for your organization.

Custom Surveys

Build your own surveys or choose from our library of validated questions.

Smart Alerts

Configurable notifications when responses meet your defined thresholds.

Working with Pulse for Good has been an incredibly positive experience for us at Catholic Community Services of Utah (CCS) and has changed the way we think about client feedback.

MM
Matthew Melville
Director of Homeless Services, Catholic Community Services of Utah

Ready to hear what you've been missing?

Start with our Feedback Maturity Assessment to understand your current approach — or schedule a demo to see Pulse For Good in action.