Homeless Survey Template: Rapid Resolution

The Rapid Resolution survey template evaluates one of the most powerful and time-sensitive interventions in homelessness prevention: meeting individuals at the moment of crisis and resolving their situation before they lose their housing entirely.

Rapid Resolution recognizes that many people arrive at homeless services in a state of acute crisisand that with the right intervention at the right moment, many can be diverted from homelessness altogether. Whether it's mediating a family conflict, providing short-term financial assistance, connecting someone to a community resource, or simply helping a person think through their options, Rapid Resolution staff work quickly to find an alternative to shelter entry.

This template captures whether participants felt heard and respected during their intake, whether the solutions offered were realistic and helpful, and whether the intervention actually prevented a loss of housing. Because these interactions happen fastoften within a single conversationcapturing participant experience immediately after is critical to quality improvement.

Use this template to measure the effectiveness of your diversion and rapid resolution processes, identify where interventions fall short, and demonstrate to funders the cost-effectiveness of prevention over shelter. A successful Rapid Resolution program doesn't just save moneyit preserves people's dignity, stability, and connection to their community.