Over 27640 voices heard
Catholic Community Services Homeless Division - SLC
The second duty of love
Paul Tillich, a twentieth century philosopher and theologian, once said that, “the first duty of love is to listen.” I’ve come to believe Mr. Tillich. However, I’ve learned something else along the way: If listening is the first duty of love, responding is the second.
In 2017, myself and a group of friends created a company to help Homeless Service Providers do just that; we help them listen. We created Pulse For Good as a platform for the voice of vulnerable populations. In business speak we created a client-satisfaction tracking solution. In regular terms, we created a listening tool. We felt that if we could provide service providers with a tool to help them listen then we would be making a difference. And we did, to an extent.
Valley Behavioral Health
Having the right people at the table
When we started Pulse a few years ago we had a seemingly simple goal in mind: we wanted to help vulnerable populations have their voices heard. Our solution consisted of physical kiosks mounted in locations where vulnerable populations are served. We wanted to use our experience in software development, usability, and human-computer interaction to do something good. We recognized that individuals in vulnerable situations struggled to give honest feedback out of fear of repercussions for their responses.
Read MoreCatholic Community Services Volunteers - SLC
Beyond their means
In 2018, Catholic Community Services in Salt Lake City, Utah began using Pulse to gather client feedback — a system designed to gather client feedback from those individuals using the services provided by CCS. Each of those individuals were going through the harrowing experience of homelessness.
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